Requirement-driven supplier selection: a multi-criteria QFD-based approach under epistemic and stochastic uncertainties
Küçük Resim Yok
Tarih
2024
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Springer
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
Supplier selection (SS) has emerged as a critical challenge for companies aiming to enhance the operational management of their supply chains, a task that has grown in complexity with the advent of Industry 4.0 and the ongoing digital transformation. Recognizing the gaps in current literature-specifically, the lack of consideration for stakeholders' expectations in guiding SS, as well as the inadequate handling of epistemic and stochastic uncertainties-this paper introduces a multiple-criteria Quality Function Deployment (QFD)-based model for SS. To address epistemic uncertainty, we put forward a novel subjective judgment representation method, which is named as linguistic term set integrated with discrete subjective probability distribution (LTS-DSPD), to enable decision-makers to express their judgments in a manner that is both simpler and more nuanced. Furthermore, we also give the elicitation methods and computing techniques for LTS-DSPD. Then, we integrate stakeholders' requirements, along with their preferences and expectations for these requirements to inform and guide SS. To effectively operationalize this guidance, we design the QFD-based methods to transform stakeholders' inputs into the assessment criteria for SS, the weights of criteria, and the expectations for the performances of suppliers on each criterion, respectively. To address stochastic uncertainty, we have developed an innovative methodology for characterizing it, and adopt prospect theory to quantify the overall utility of alternative suppliers. The paper concludes with a case study to demonstrate its practical application and effectiveness in streamlining SS process.
Açıklama
Anahtar Kelimeler
Requirement-Driven Supplier Selection, Quality Function Deployment (QFD), Epistemic Uncertainty, Stochastic Uncertainty, Prospect Theory
Kaynak
Annals of operations research
WoS Q Değeri
Q1
Scopus Q Değeri
Q1
Cilt
342
Sayı
2
Künye
Chang, J. P., Ren, H. X., Martínez, L., Pedrycz, W., & Chen, Z. S. (2024). Requirement-driven supplier selection: a multi-criteria QFD-based approach under epistemic and stochastic uncertainties. Annals of Operations Research, 1-50.
